Our Privacy policy is different. Most sites use an online templated privacy policy generator. Its all cut and paste - add your name and whiz bang you have a legal policy. We didn't do that. 

Some sites use a document written by a team of lawyers - so full of legal speak it cant be understood by mere mortals. We didn't do that either.

The reason is we care about privacy - not as a tick box to keep the lawyers happy but as something we deeply believe in. So our policy is plain English and explains what is going on.

We don't use google analytics. It does mean we have a hard time working out what's being used and what isn't  - so that is why we ask you. That feedback is essential to our developing a useful site, but its not so important we will risk your privacy (and ours).

Privacy Policy for ndlc

At No Duff, we are guided by a number of core values. We believe deeply in transparency, accountability and in respecting the choices our members and the veterans we serve. This Privacy Policy document contains a brief introduction to types of information that are collected and recorded by ndlc and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on the ndlc website - if you link to someone elses website we dont control what they do - but we will try to warn you and give you the option to opt out.. Our Privacy Policy was created with the help of .... our veterans.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms. 

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. Generally we avoid asking for personal info then we dont have the headache of trying to manage it. In this public part of the site we do not collect any. There are some sections in the meber site that use some personal info to help you keep track of things - we will make it clear when that is.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. It will be obvious on the forms what you are sending us.

When you register for an Account, we may ask for your contact information, including items such as name, address, email address, and telephone number. That is so that we can get in contact with you and if need be verify who we are dealing with. We do not share that information with anyone without your express consent.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website - we will ask for this sort of information
• Understand and analyze how you use our website - by asking you rather than tracking you
• Develop new content, features and functionality based upon what you tell us you need
• Communicate with you to provide you with updates and other information relating to the website if you choose to have that service.
• Send you emails
• Find and prevent fraud

Log Files

NDLC follows a procedure of using log files at some times - this is not done routinely. We will post an advisory when this is happening. We do this to try to fix things that are not working as expected or where we have malicious activity on the site. These files log visitors when they visit websites. The log files are stored on the ndlc server.

Cookies and Web Beacons

Like any other website, ndlc uses 'cookies'. These cookies are used to store information. However, unlike almost every other website the cookies are managed by you and exists only on your device - they dont phone home. You choose what cookies and if they are active. We provide the tools for you to do that.. We have designed the site to use the minimum possible - its your choice if you want to opt out of even those cookies but be aware switching off some cookies will be a pain in the ass.

For members there is more general information on cookies and a tool to look at what cookies are active on your machine, please read "What Are Cookies" and "what is offline storage".

Advertising and Partners Privacy Policy

NDLC does not share any information with advertisers under any circumstances or with third parties without your express permnission.

NDLC cannot control what cookies already exist on your computer or device from other sites you have visited. We recommend that when you first start using the ndlc member site that you use our cookie tool page to manage those cookies.

Note that whilst we take great care in trying to secure your data, in the end you have to make the effort too. Do try to use the ndlc cookie tool every so often and it will disable any cookie that you select when you come back to our site - that way you dont bring any trackers with you.

Third Party Privacy Policies

NDLC's Privacy Policy does not apply to other advertisers or websites. We are advising you to consult the respective Privacy Policies of any third-party sites for more detailed information (Facebook, whats App, you tube in particular). It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. We have the right to not change anything if we belive you are wrong and to ignore you if you become a pain in the ass.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions. If you want this as a member work with us - its a big process but it can be done - we can make you disappear;-)

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority work is adding protection for children while using our little piece of the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. When family members use our site, remember that when you link to a youtube video for instance its then possible to link to other material and trackers. Some of the material on the members site is not suitable for children - be sensible. We believe its important that we engage our families - its part of how we heal, we ask that you monitor your child when they access this material on our site.

NDLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly and permanently remove such information from our records.